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Terms of service

Last Updated: 08-Feb-2026

ND Meds (“ND Meds”, “we”, “our”, “us”) operates the website ndmeds.com, an online pharmacy and healthcare platform. We are committed to protecting your privacy and handling your personal and medical information responsibly, transparently, and in accordance with applicable Indian laws.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

Personal Information:
We may collect your name, phone number, email address, billing and shipping address, and date of birth where required.

Medical & Prescription Information:
To comply with pharmacy regulations, we may collect prescriptions, medical details relevant to orders, and doctor information. Medical data is treated as sensitive personal information.

Payment Information:
Payments are processed through secure third-party gateways. ND Meds does not store card or banking details.

Technical Information:
We may collect IP address, browser type, device information, usage data, and cookies.

2. HOW WE USE YOUR INFORMATION

Your data is used to process orders, verify prescriptions, ensure regulatory compliance, communicate order updates, improve services, prevent fraud, and meet legal obligations.

We do not use medical data for advertising purposes.

3. SHARING OF INFORMATION

We do not sell or rent your data. Information may be shared with pharmacists, logistics partners, payment gateways, and regulatory authorities strictly as required.

4. DATA SECURITY

We implement reasonable security measures including encrypted connections, secure servers, and restricted access to sensitive data.

5. DATA RETENTION

Data is retained only as long as required for legal, regulatory, and operational purposes. Prescription records may be stored as mandated by law.

6. COOKIES

Cookies are used to enhance website functionality and user experience. Disabling cookies may affect site performance.

7. USER RIGHTS

You may request access, correction, or deletion of personal data subject to legal requirements.

8. THIRD-PARTY LINKS

ND Meds is not responsible for the privacy practices of external websites linked on the platform.

9. CHILDREN’S PRIVACY

Orders for minors must be placed by a parent or guardian. We do not knowingly collect data from minors without consent.

10. POLICY UPDATES

This policy may be updated periodically. Continued use of the website constitutes acceptance of changes.

11. CONTACT US

Email: support@ndmeds.com